Terms & Conditions

These Terms of Use govern your use of the following website: showme.com.my and any other websites operated or controlled by HighSphere SDN. BHD. (“ShowMe”), including its subsidiaries and affiliates (the “Sites”). By accessing the Sites, you are indicating your acknowledgment and acceptance of these Terms of Use. These Terms of Use do not apply to third-party websites to which the Sites may link save as otherwise provided. Your use of the Sites is subject to these Terms of Use and the Privacy Policy.

These Terms of Use may be amended from time to time by ShowMe at its absolute discretion. If ShowMe changes these Terms of Use, an updated version of these Terms of Use will reflect those changes and we will notify you of such changes by updating the effective date at the top of these Terms of Use

By accessing or using the Sites, you agree that you have read, understand, and agree to be bound to the current version of these Terms of Use which you may view when accessing the Sites. If you disagree with these Terms of Use, you may at your sole discretion discontinue accessing or using the Sites

The terms ‘ShowMe’ or ‘us’ or ‘we’ refers to HighSphere SDN. BHD. The term ‘you’ refers to the user or viewer of the Sites. 

The use of the Sites is subject to the following:

1. The content posted on the Sites is for your general information and use only and we reserve the right to make additions, deletions, or modifications to the information or content contained on the Sites at any time without any prior notification.
2. We do not warrant the accuracy, timeliness, performance, effectiveness, completeness, or suitability of the information and materials found, posted or offered on the Sites for any particular purpose. You acknowledge that such information and materials are presented “AS IS” and may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. We are not responsible, and provide no warranty whatsoever, for the accuracy, effectiveness, timeliness, and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites. Except as otherwise provided on the Sites, we will not edit, censor, or otherwise control any content provided by third parties on any bulletin board, chat room, or other similar forums posted on the Sites. Such information should, therefore, be considered suspect and is not endorsed by ShowMe.
4. We reserve the right to temporarily suspend the normal working of the Sites for maintenance and upgrading purposes. We disclaim any loss of revenue, actual or anticipated, suffered by you due to such suspension of the Sites.
5. We may terminate any of the Sites from time to time for any reason, and without notice, including the right to terminate with or without notice, without liability to you, any other user or any third party.
6. You assume full responsibility and all risks arising from the use of the Sites. It shall be your own responsibility to ensure that any products, services or information available through the Sites meet your specific requirements
7. The information, documents, and related graphics published in the Sites (the “Information”) are the sole property of ShowMe, except for information provided by third-party providers under contract to ShowMe. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from the Sites are used separate from accompanying text. ShowMe is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of ShowMe. 
8. No use of any ShowMe trademark, trade names, and trade dress in the Sites may be made without the prior written authorisation of ShowMe, except to identify the product or services of the company. 
9. Unauthorized use of this Site may give rise to a claim for damages and/or be a criminal offence. 
10. By using the Sites, you agree not to disrupt or intercept our electronic information posted on the Sites or on any of our servers. You also agree not to attempt to circumvent any security features of the Sites, and to abide by all applicable laws, rules and regulations.
11. ShowMe does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through the Sites. Reliance on these materials, information and opinions is solely at your own risk. ShowMe disclaims any liability for injury or damages resulting from the use of the Sites, or the content contained thereon.
12.  You agree that these Terms and Conditions, and the Privacy Policy describe the entire agreement between us with respect to its subject matter.
13. You agree to indemnify and hold us and its officers, directors, agents, subsidiaries, joint ventures, and employees harmless from any claim or demand, including reasonable solicitors’ fees, or arising out of or related to your breach of these Terms of Use, or your violation of any law or the rights of a third party. Your use of the Sites and any dispute arising out of such use of the Sites is subject to the laws of Malaysia.

Privacy Policy

Highsphere SDN. BHD. (“ShowMe”) and its subsidiaries, affiliates, related and associated companies (collectively “The Group” and any reference to “we”, “us” or “our” shall include any member of the Group) respects and is committed to the protection of your personal data and your privacy. This privacy policy (“Privacy Policy”) explains how the Group collects and handles your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia. Please note that ShowMe may amend this Privacy Policy at any time without prior notice and will notify you of any such amendment via our website or by such other means of communication as deemed suitable by ShowMe.

1. Personal Data

Personal data means any information which relates to you (or in the case of a third party as authorized by such third party) and which was collected or provided to the Group for any of the purposes stated in Paragraph 2 below (“Purposes”). 

Your personal data may include, but is not limited to, your name, NRIC number, passport number, contact details, financial and banking account details, occupation, citizenship, information in audio and/or video format (including voice, video recording, closed-circuit television (“CCTV”) or security recording), images (including photographs) and location tracking/global positioning system (“GPS”) information. 

The Group, whether directly or through our authorized agents and representatives, collects your personal data whether directly from you or indirectly from third parties such as our authorised agents, dealers or representatives, your legal representatives, agents, credit reference agencies and/or your employer when you whether directly or through your legal representatives, agents and/or employers provide your personal data to the Group in any manner in connection with any transaction, arrangements and/or enquiries made with the Group including when you send us completed enquiry, booking and/or registration forms via various means, including online and physical hardcopies at public venues or in any of our premises. Your personal data may also be collected from cookies through the use of our website. 

All information requested for in the relevant forms and documents is obligatory to be provided by you unless stated otherwise. 

2. Purposes of Collecting Your Personal Data

Your personal data is collected and further processed by the Group as required or permitted by law and to give effect to your requested commercial transaction, including the following:

1. 1. to assess and process your request for our products and services;
   2. to establish your identity and background;
   3. to facilitate your participation in, and our administration of, any events including contests, promotions or campaigns;
   4. to administer and communicate with you in relation to our products, services and/or events;
   5. to process any payments related to our products and services requested by you;
   6. to conduct credit reference checks and establish your credit worthiness, where necessary, in providing you with the requested products and services;
   7. for internal investigations, compliance, audit or security purposes including without limitation for crime detection, prevention and prosecution;
   8. to conduct research for internal marketing analysis and analysis of customer patterns and choices;
   9. to better manage our business and your relationship with the Group;
   10. to respond to your enquiries and to resolve any issues and disputes which may arise in connection with any dealings with the Group;
   11. to protect or enforce our rights under any agreements which the Group is a party to;
   12. to transfer or assign our rights, interests and obligations under any agreement entered into with the Group;
   13. to comply with the Group’s legal and regulatory obligations in the conduct of its business including to meet any disclosure requirements of any law binding upon the Group;
   14. to contact you and/or provide you with information regarding our products, services, upcoming events, promotions, advertising, marketing and commercial materials which may be of interest to you;
   15. to ensure that the contents on our website are presented in the most effective manner for you and for your computer and/or device;
   16. for the Group’s internal records management; or
   17. for any other purpose that is required or permitted by any laws, regulations and guidelines including the requirements of any governmental or regulatory authorities.

Where you have indicated your consent to receiving marketing or promotional updates from the Group, you may opt-out from receiving such marketing or promotional material at any time. You may select the “unsubscribe” option provided in our email blasts or you may contact Group at the contact details provided in Paragraph 6 below.

3. Disclosure or Transfer of Personal Data

Your personal data provided to us is processed by entities (within or outside of Malaysia) within the Group (including related companies, subsidiaries, holding companies, associated companies and outsourcing partners). 

Your personal data may be disclosed or transferred to relevant third parties (within or outside of Malaysia) as required under law, pursuant to relevant contractual relationship (for example, where we appoint third party service providers) or for the Purposes (or purposes directly related to Purposes). 

Your personal data may be disclosed to the following classes of third parties: 

1. 1. Third parties appointed by us to provide services to us or on our behalf (such as banks or financial institutions, auditors, lawyers, company secretaries, printing companies, information technology (IT) system/software vendors, contractors, conference/training/event organiser, other advisers, travel agencies and insurance companies);
   2. Any financial institutions, merchants and credit card associations in connection with your use of any credit or debit card in any transactions made with us;
   3. Law enforcement agencies including courts, tribunals or authorities, whether governmental or quasi-governmental having jurisdiction over the Group;
   4. Relevant governmental agencies, statutory authorities, management corporations, joint management bodies, industry regulators and local councils; and
   5. Any persons, authorities or regulators to whom the Group is permitted or required to disclose to under the laws of any country.

4. Website

Content in the following website: www.showme.com.my; and any other websites operated or controlled by the Group (“ShowMe websites”) may include links to third party websites. The Group is not responsible for the content on such linked third-party websites and users should observe the separate privacy policies applicable to the respective third parties website. 

The Group may collect information about your visits to the AdEasy Websites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, and web beacons. 

5. Right to Access

You have the right to access and correct your personal data held by us. We will make every endeavour to ensure your personal data is accurate and up to date and therefore we ask that if there are changes to your information you should notify us directly at the contact details set out in Paragraph 6 below and identify the relevant entity/division within the Group with whom you have dealing. 

6. Enquiries

If you have any further enquiry, please contact the following: 

Tel: +6011 5790 8577

Email: contact@showme.com.my

Return & Refund Policy

Thank you for choosing ShowMe for your billboard advertising needs. We strive to provide you with the highest quality service and satisfaction. Please read our Return & Refund Policy carefully before making any placement.

Refunds

1. In any event ShowMe is unable to fulfill the customer’s order (e.g. failed to display), we will issue a full refund to the customer.
2. In any case customers would like to withdraw or cancel their order due to personal reasons(e.g. change of mind) after the order is confirmed, RM30will be charged for administration fees.
3. Once the refund application is approved, ShowMewill initiate a refund to the customer’s credit card (or original method of payment).
   
   ShowMereserves the right to deny refund or return requests if it do not meet our Return & Refund Policy guidelines.

Refund Process

To request a refund, please contact our customer service team at contact@showme.com.my. We may require proof of purchase and any relevant documentation to process your refund request.

Processing Time

Refunds will be processed within 14 working days upon on approval. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at contact@showme.com.my Our customer service team will be happy to assist you.

Changes to the Policy

ShowMe reserves the right to amend this Return & Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By making a purchase with ShowMe, you acknowledge and agree to abide by the terms and conditions outlined in this Return & Refund Policy.